For The People: 

Can We Fix Public Service?

 

 

Edited by 

John D. Donahue and Joseph S. Nye, Jr.

 

 

Table of Contents

1.  Introduction (pdf)

Joseph S. Nye, Jr. and John D. Donahue

I.  DIAGNOSIS:  What’s Wrong With Public Service Today?

2. Public Leaders:  Riding a New Tiger

David Gergen and Barbara Kellerman

 

3. The Wage Structure and the Sorting of Workers into the Public Sector

George J. Borjas

 

4. In-and-Outers:  Up or Down?

John D. Donahue

 

5.Is There Still a Public Service Ethos?  Work Values, Experience & Job Satisfaction Among Gov’t Workers

Pippa Norris

 

6. The Good, the Bad, and the Unavoidable: Improving the Public Service in Poor Countries

Merilee S. Grindle

 

II.  DESIDERATA:  What Should the Future Look Like?

 

7. The People Factor: Human Resources Reform in Government

Linda J. Bilmes and Jeffrey R. Neal*

 

8. Public Servants for 21st Century Government

Elaine Ciulla Kamarck

 

9. Local Problem Solving: Empowerment as a Path to Job Satisfaction

Stephen Goldsmith 

 

10. Moral Competence in the Practice of Democratic Governance 

Kenneth Winston

  

III.  PRESCRIPTIONS:  How Do We Get From Here to There?

 
11.  Creating Leadership Capacity for the 21st Century:  Not Another Technical Fix

Robert D. Behn

 

12.  Education for Public Service in the History of the United States

Alex Keyssar and Ernest R. May

 

13.  Does Performance Pay Perform?  Conditions for Success in the Public Sector

Iris Bohnet and Susan C. Eaton

 

14.  Government Personnel Policy in Comparative Perspective

Derek Bok