Bob Behn's Public Management Report


Home Page | Subscribe | Unsubscribe | Give your Feedback | Who is Bob Behn?

May 2016: Delegating Both Responsibility and Discretion


Driving Government Performance: Leadership Strategies that Produce Results Monday-Friday: September 18-23, 2016

The March 2016 edition of Driving Government Performance is over. Done! Finished! And you missed it.


Fear not. Bob and his colleagues will give you another chance (although you will have to wait until September).

So you decide to relax: Don't have to worry about it today. I can apply tomorrow. Or tomorrow. Or, . . .

Tomorrow, and tomorrow, and tomorrow,
Creeps in this petty pace from day to day,
To the last syllable of recorded time;
. . .
And then is heard no more

So maybe you ought not to wait until tomorrow (let alone to tomorrow's tomorrow). After all, your chance to participate in Driving Government Performance is unlikely to last until the last syllable of recorded time.

So if you want to participate in September, you ought to apply today: Not tomorrow. Not tomorrow's tomorrow.

Don't procrastinate. Apply today.

Bob also conducts custom-designed executive-education program and workshops for public agencies seeking to ratchet up the performanace of their leadership team — indeed of their entire organization.

Alex always keeps his eye on the ball.

"This is easy. Hitting the ball is more difficult.


Be the first on your block to read Bob's book:

The PerformanceStat Potential

Kudos for

The PerformanceStat Potential

“Bob Behn get’s it. He understands data and analysis, meetings with questions — what most people “see” at any PerformanceStat session. Behn, however, “sees” more. He “sees” the feedback and the follow-up. He “sees” the focus on purpose plus the delegation of discretion. He “sees” the necessity of adaptation combined with a commitment to results. Most significantly, Behn “sees” the leadership. At a CompStat meetings, most visitors never “see” any leadership. But Behn get’s it: PerformanceStat is all about the leadership.”

William J. Bratton
Police Commissioner
New York City

"Driving change is hard. Behn’s The PerformanceStat Potential demonstrates that achieving important public purposes requires leadership commitment, a set of critical operational components, and designing a new way of working. These are hard to pull off, and even dangerous for a public executive. Through a series of cases of PerformanceStat efforts, Behn teaches deep and enduring leadership lessons about what it takes to “Reach the New Order of Things” and why it’s worth the risk."

Mary Bryna Sanger
Deputy Provost and
Senior Vice President for Academic Affairs
The New School

"In The PerformanceStat Potential, Bob Behn sees with great insight and clarity the historic changes under way in self-governance. He contrasts the old ways of leadership that were ideological, hierarchical, and bureaucratic with new models of leadership that are fundamentally entrepreneurial, operationally collaborative, and relentlessly performance driven. As command-and-control gives way to effective collaboration, Bob Behn heralds the rise of open, transparent, real-time, and real fast governance.”

Martin O’Malley
Governor of Maryland

“This is an excellent and ambitious book. It digs deeply into understanding how dedicated efforts at performance measurement can dramatically improve service quality in public agencies. At a superficial level, it’s a matter of getting the metrics right and tracking them in real time. But at a deeper level, these numbers need to be monitored by managers who know and care about achieving results and who can lead others in their organizations in the same direction.”

Eugene Bardach
Professor of Public Policy
Goldman School of Public Policy
University of California, Berkeley

As a bonus to subscribers to The Behn Report, you can down load a free copy of Bob's memo on The Craft of Memo Writing.


Copyright @ 2016 Robert D. Behn. All rights reserved. May 2, 2016