• Get Help
    • Documentation
    • Take an On-Line Class
    • UIS & IT Training
    • Contact Us
    • Classpages & Smart
    • Polling Booth
    • The KSG Intranet
    • Login to the Network
    • Wireless Access
    • Set up your Account
    • The Harvard PIN
    • Access the Network Remotely
    • Create a Personal Website
    • Computer Lab Hours & Info
    • Public Computer Locations (pdf)
    • Printing at KSG (iPrint)
    • Purchasing Recomendations
    • USB Thumb Drives & File Storage
    • Windows Updates & Infected Computers
    • Dispose & Release Computers
    • Using your E-Mail at KSG
    • Use a different E-Mail client (Outlook, G-Mail)
    • Connecting E-Mail to your Blackberry
    • Spam, Viruses, and Other Annouances
    • Listservs & Mass E-Mails
    • Email and Network Quotas
    • Computer Support Policies
    • Responsible Use of KSG Technology
    • Harvard-wide Security Policy
    • Info for Departing Students

Contact Us

For questions about configuring your computer and general issues, you can send E-Mail to the Student Support email address. The E-Mails are answered during regular business hours. Students should also feel free to stop by the Student Computer Lab for help with complicated problems.

IT Management and Staff, E-Mail, Title, Phone, Address

Michael Garofano - Director of IT Services, 384-7400, Taubman Ground Floor Rm. 48

Aileen Grunder - Assistant Director of IT Services, 495-1344, Taubman Ground Floor Rm. 44

Mary Ann Krebs - Manager of Support, 617-496-6121, Taubman Ground Floor Rm. 36

 

Student Computer Lab Staff Title and Address

For technical questions you can send an E-Mail to:

Deb Lee - Computer Lab Coordinator, Student Computer Lab, Taubman Ground Floor

Eric Edwards - Technical Support Specialist, Student Computer Lab, Taubman Ground Floor