OVERVIEW
The leaders of all public agencies are under increased pressure to produce results now. But what might it mean to improve performance? And how, given limited resources and flexibility, can public executives achieve such improvements? The challenge facing the leadership team of any public agency is to ratchet up performance in a way that produces results that citizens’ value -- and that generates the resources and flexibility needed to do even better in the future.
“An intensive and interactive program that helped me to gain new perspectives and strategies to be more effective and accountable.”
John Fierro
Board of Parks and Recreation Commissioners
Kansas City, Missouri Parks and Recreation Department
Robert D. Behn is the faculty Chair of Driving Government Performance. He focuses his research and teaching on governance, leadership, and strategies for improving the performance of public agencies. Bob conducts custom-designed executive-education programs for public agencies and has taught executive seminars in half the states as well as in Berlin, Copenhagen, Lisbon, Reykjavik, Sydney, and Bangkok. His books include Rethinking Democratic Accountability and Leadership Counts: Lessons for Public Managers. Bob is also the author of Performance Leadership: 11 Better Practices That Can Ratchet Up Performance and writes the on-line monthly, Bob Behn's Public Management Report.
